Service for patients

Qualitative diagnostics in the laboratories of “Vitallink” can not be considered in isolation from the general service provided to clients. Therefore, we make every effort to ensure that you do not waste much time in handing out analyzes, waiting for manipulations in good conditions, and quickly receiving research results.

Increasing the level of service “Vitallink”:

  • works as a general customer service standard throughout Australia;
  • tracks the level of service with the help of research companies;
  • has a single multichannel information line available;
  • introduces electronic circuit systems in their laboratory centers;
  • Provides a service of sending an SMS notification about the readiness of the research result;
  • Provides the service of automatic delivery of research results to e-mail;
  • has a nurse call service at home.
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